Terms & Conditions

Welcome to Gaanim.com. By using our website and purchasing products from us, you agree to the following Terms and Conditions. Please read them carefully before accessing or using our services. These Terms apply to all visitors, customers, and users of Gaanim.com.

1. General Information

  • Website: www.gaanim.com

  • Email: gaanim.store@gmail.com

  • Phone: 9564500260

  • Address: Vill - Bhatapara, P.O. - Adikantanagar, P.S. - Sagardighi, Dist. - Murshidabad, West Bengal, Pin - 742227

By accessing or using our website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a parent/guardian.

2. Use of Our Website

  • You agree not to misuse the website, attempt to hack, or interfere with its functionality.

  • The content of this website is for general information and product sales purposes only.

  • You may not use our site for any illegal or unauthorized purposes.

3. Product Information

  • We strive to ensure that all products listed on Gaanim.com are described accurately.

  • Images are for representation purposes and may vary slightly in appearance.

  • Specifications, colors, sizes, or features may differ based on availability.

  • Prices are subject to change without notice.

4. Pricing and Payments

  • All prices are listed in Indian Rupees (INR).

  • We reserve the right to change prices at any time without prior notice.

  • Accepted payment methods include UPI, debit/credit cards, net banking, and other secure payment gateways.

  • By providing your payment information, you confirm that you are authorized to use the method.

  • If a payment fails, your order will not be processed.

5. Order Policy

  • Placing an order on Gaanim.com means you agree to our terms of sale.

  • Orders will only be processed once payment is received.

  • Confirmation emails/SMS will be sent once your order is placed.

  • We reserve the right to cancel any order in case of fraud, pricing errors, or stock unavailability.

6. Shipping and Delivery

  • We deliver across India.

  • Delivery timelines depend on your location and product availability.

  • Standard delivery time: 5-10 business days (remote areas may take longer).

  • Shipping charges, if applicable, will be displayed at checkout.

  • We are not responsible for delays caused by courier services, strikes, weather, or natural disasters.

7. Return & Refund Policy

  • Returns are accepted only if the product is damaged, defective, or incorrect.

  • You must notify us within 7 days of delivery for a return request.

  • Products must be unused, in original packaging, and with proof of purchase.

  • Refunds will be processed within 7-10 business days after inspection.

  • Shipping costs for returns are borne by the customer unless it is our error.

8. Warranty and Guarantee

  • Some products may come with a manufacturer’s warranty (if applicable).

  • Warranty terms will be mentioned on the product page or package.

  • We do not provide warranties beyond the manufacturer’s coverage.

  • Warranty claims must be handled directly with the manufacturer.

9. Cancellation Policy

  • Customers may cancel orders within 12 hours of placing them (if not yet shipped).

  • Once dispatched, cancellation requests cannot be accepted.

  • Refunds for canceled orders will be issued within 5-7 working days.

10. Intellectual Property Rights

  • All content on Gaanim.com (logos, product images, designs, text, graphics, etc.) is owned by us or our partners.

  • You may not copy, reproduce, distribute, or exploit any content without written permission.

11. Limitation of Liability

  • Gaanim.com is not liable for damages, injuries, or losses arising from the use of our products.

  • We are not responsible for technical issues, delayed deliveries, or system errors.

  • Your use of products is at your own risk and discretion.

12. Third-Party Links

  • Our website may contain links to third-party websites.

  • We are not responsible for the content, policies, or security of those websites.

  • Clicking on third-party links is entirely at your own risk.

13. Privacy Policy

  • Your personal data is collected for order processing and communication.

  • We ensure secure handling of your information.

  • For full details, please see our Privacy Policy page.

14. Prohibited Activities

When using our website, you agree NOT to:

  • Engage in fraud or misrepresentation.

  • Interfere with website functionality.

  • Copy, duplicate, or resell products without authorization.

  • Upload viruses or malicious code.

15. Governing Law and Jurisdiction

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes will be subject to the exclusive jurisdiction of the courts in Murshidabad, West Bengal.

16. Changes to Terms

  • Gaanim.com reserves the right to update or modify these Terms at any time.

  • Any changes will be posted on this page.

  • Continued use of our website means you agree to the updated terms.

17. Indemnification

  • You agree to indemnify and hold harmless Gaanim.com, its owners, employees, and affiliates against any claims, damages, or expenses arising from your misuse of our website or products.

18. Customer Responsibilities

  • Provide accurate information while placing an order.

  • Ensure proper use of purchased gadgets.

  • Keep proof of purchase for warranty or return claims.

  • Follow manufacturer guidelines for safe use of electronics.

19. Termination of Service

  • We reserve the right to suspend or terminate your access to Gaanim.com if you violate these Terms.

  • Termination may occur without prior notice.

20. Contact Us

If you have any questions regarding these Terms & Conditions, feel free to contact us:

📧 Email: gaanim.store@gmail.com
📞 Phone: 9564500260
🏠 Address: Vill - Bhatapara, P.O. - Adikantanagar, P.S. - Sagardighi, Dist. - Murshidabad, West Bengal, Pin - 742227

Final Note

By using Gaanim.com, you agree to abide by these Terms & Conditions. These policies are designed to protect both you (our valued customer) and us as a business, ensuring smooth, transparent, and fair transactions at all times.

We thank you for trusting Gaanim.com and look forward to serving you with the best electronics and gadgets.